Parnassia Bavo Group

Parnassia Bavo Group has 6,600 employees plus more than 1,000 volunteers and students and is one of the largest providers of mental healthcare in the Netherlands. The organization operates at 170 locations in the North-Western part of the Netherlands. The IT Service Centrum has 35 employees and is responsible for tactical and strategic decisions and project management. Mid 2007, the infrastructure at Parnassia Bavo Group had expanded and consisted of one central location with servers and terminal servers, numerous smaller offices with a local Novell file server and GroupWise environment and offices with only thin clients. Needless to say, it became very difficult to manage and control. Parnassia needed an IT environment that better suited the healthcare organization, which provides services 24/7. A highly available, well-managed IT infrastructure was impossible to realize with decentralized systems and administration.

Working together with Cam IT Solutions bv, a RES Software System Integrator, Parnassia selected a SAN solution, server blades, a virtual machine solution and decided to add Citrix Presentation Server, RES Workspace Manager and RES Automation Manager to its terminal servers. These combined technologies would offer improved manageability and enabled the organization to build a scalable and redundant environment.
Workspace Manager helps Parnassia in managing the usage and licensing of applications.

Previously, the organization had no idea who used the installed applications. Now, with RES Workspace Manager, they have detailed information about which employees actively use the installed application and they are able to consolidate older applications.  The easy-to-use interface and delegation function in Workspace Manager enables them to combine the authorization for an application and enabling it to the end-user as role for the department manager responsible for an application. This is more efficient and will improve the response time for providing access to the application. Overall, the implementation of RES Software has increased efficiency while also reducing costs.