Agnitio

Agnitio is a medium-sized provider of IT-services. It is located on the west coast of Norway and has over 20 employees that provide ICT-services to more than 50 customers both in the private and public sectors. IT-hosting is an industry that faces fierce competition. Security, good routines and procedures, and cost of services are amongst the key criteria that offer a competitive advantage and help IT hosting companies win business against other providers that are located all around the world.

Agnitio has many customers that run services in shared application environments. This leads to many manual tasks such as settings, policies and permissions that need to be managed and scripted. Environments such as these have a tendency to become complex and challenging to manage, especially given that it’s easy to lose control and insight without the right management tools. Many things can go wrong without the right procedures and routines.

Using RES Workspace Manager , the IT-department is able to create adaptive desktops optimized for users based on their needs at a specific time, and since that workspace is centrally managed and separated from the hardware and operating system, making changes to the infrastructure is simple. Some of the key advantages for Agnitio include fewer tedious and repetitive tasks, procedures and routines are secure and simple, and the risk of human error is almost not existent.

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