Parnassia Bavo Group has 6,600 employees plus more than 1,000
volunteers and students and is one of the largest providers of mental
healthcare in the Netherlands. The organization operates at 170
locations in the North-Western part of the Netherlands. The IT Service
Centrum has 35 employees and is responsible for tactical and strategic
decisions and project management. Mid 2007, the infrastructure at
Parnassia Bavo Group had expanded and consisted of one central location
with servers and terminal servers, numerous smaller offices with a local
Novell file server and GroupWise environment and offices with only thin
clients. Needless to say, it became very difficult to manage and
control. Parnassia needed an IT environment that better suited the
healthcare organization, which provides services 24/7. A highly
available, well-managed IT infrastructure was impossible to realize with
decentralized systems and administration.
Working together with Cam IT Solutions bv, a RES Software System
Integrator, Parnassia selected a SAN solution, server blades, a virtual
machine solution and decided to add Citrix Presentation Server, RES
Workspace Manager and RES Automation Manager to its terminal servers.
These combined technologies would offer improved manageability and
enabled the organization to build a scalable and redundant environment.
Workspace Manager helps Parnassia in managing the usage and licensing of applications.
Previously, the organization had no idea who used the installed
applications. Now, with RES Workspace Manager, they have detailed
information about which employees actively use the installed application
and they are able to consolidate older applications. The easy-to-use
interface and delegation function in Workspace Manager enables them to
combine the authorization for an application and enabling it to the
end-user as role for the department manager responsible for an
application. This is more efficient and will improve the response time
for providing access to the application. Overall, the implementation of
RES Software has increased efficiency while also reducing costs.